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Privacy Policy

This privacy policy applies to all personal data collected through the website

Data controller:

Tugall, based in Rua Luis José Ribeiro 11, 5000-438 Vila Real, Portugal, with the email ((COMPANY EMAIL)) is responsible for the processing of your personal data.

Purposes of treatment:

The personal data we handle through this page will only be used for the following purposes:

1- Communication with clients and clarification of doubts;

2- Processing of requests for information;

3- Direct marketing communications (if you have consented to the processing of your personal data for this purpose);

4- Request for meeting appointment requests;

5- Invoice processing after purchase;

Shelf Life:

We keep your data only for as long as necessary for the purpose for which it was collected.


By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally required for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing based on prior consent or further processing of the data. same data, based on another legal basis, such as a legal obligation to which Tugall is subject. To withdraw your consent, you may contact us by letter or email ((COMPANY EMAIL)).

User Rights:

You may exercise your rights of access, rectification, deletion, limitation, opposition and portability at any time by request by any of the following means:

Post office:

Tugall, Lda

Rua Luis José Ribeiro 11

5000-438 Vila Real



Via the private area's RGPD menu:

Click on the menu and choose the most appropriate option.

The holder may also lodge complaints about data processing with the National Data Protection Commission.

Data Transmission:

The processing of user data may be performed by a reputable service provider hired by Tugall. Where this is the case, Tugall takes appropriate measures to ensure that data access entities offer the highest guarantees as regards data protection. Thus, any subcontractor will treat the personal data of the Users, on behalf of Tugall, in strict compliance with the legal rules on personal data protection, information security and other applicable rules.

International Data Transfers:

For the purposes described above, Tugall may transfer your user data outside the territory of the European Economic Area (EEA). In such cases, it will strictly comply with the applicable legal provisions, including the determination of the suitability of the country(ies) of destination with regard to the protection of personal data and the requirements applicable to such transfers.

Required character of the requested data:

Customer registration data that is identified with an asterisk (*) will be required to fulfill the stated purpose. Therefore, if you do not provide them, Tugall will not be able to fulfill your request.

Automated Decisions:

Tugall will be able to create user profiles, which will enable automated decisions based on personal characteristics, preferences, behavioral history and location. In such cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision taken.

Personal data protection measures:

Tugall applies a number of appropriate technical and organizational measures to protect users' personal data.

Use of cookies:

Cookies are small amounts of information stored on computer hard drives. We may use cookies to recognize your machine when you return to the site to provide a better user experience. Our cookies do not contain personally identifiable information such as your name or confidential information such as your credit card number. Web browsers typically allow you to delete cookies on your hard drive, block their use and / or notify you when such cookies are discovered. If you choose to block them, this may prevent you from taking full advantage of the features and functions of the site. Cookies may store non-personally identifiable information such as your IP, logging in and out pages, time spent on the site and browsing behaviors, operating system, time stamps or referral url to or from our site. Associated with these cookies, we may store interpretive information in logs. Interpretation of these cookies and logging is automated and provided by third parties. Maintaining these logs is the responsibility of Tugall.

If you wish to revoke cookies you can do so through your browser. If you have difficulty you can contact us and we will be available to help you in this task.

Changes to Privacy Policy:

Occasionally, Tugall will update this Privacy Policy, and whenever such change occurs, Tugall will have to accept the new version of the document.