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Terms & Conditions

Acceptance of Terms and Conditions.

These General Conditions are intended to regulate the terms and conditions governing the provision of services by Loja Tugall, headquartered at Rua Luís José Ribeiro 11, 5000-438 Vila Real.

In order to make any purchase on the Tugal Online Store you must first accept these Terms and Conditions. If you do not agree with them, you must leave the Store.

The sale of any alcoholic beverages present in this Online Store is only allowed to persons of legal age to consume them.

Product Information

Tugall reserves the right, at any time, to modify and / or update the information and commercial offer presented about: products, prices, promotions, commercial conditions and services.

Any product featured in the Tugall store may at any time be out of stock.

The Tugall Online Store may display promotions that do not apply to the Physical Store and vice versa.

Order and Payments

Upon confirmation by Tugall of the order, an email will be sent to the contact address provided by the customer upon registration with the Store, with full details of delivery, billing, payment information, products and values.

In order to avoid any misunderstanding regarding the data provided, Tugall advises customers to thoroughly check the details of the email sent.

If the customer does not receive the email (if the email is not in the Inbox, check Spam), they are asked to contact Tugall to have their information sent correctly.

If any information is incorrect or the customer wishes to change any details, they are requested to contact Tugall prior to dispatch of the order so that the requested changes can be made in a timely manner. In the event that the order has already been shipped, Tugall, together with the customer, will have to find the most suitable solution for the delivery of the goods, without causing any changes to any of the parties involved.

The purchase process of the product does not constitute the reservation of the same. Even after making the purchase, Tugall does not guarantee non-stockout.

If for any reason the customer's request cannot be fulfilled, Tugall will contact you to provide this information and together, find the most appropriate solution.

Orders placed on the Tugall Online Store have a maximum payment period of 15 days. After this time, the order will be automatically canceled.

Orders placed may be canceled, when expressly requested by the customer, through the contacts made available for this purpose, before their shipments. If the order has already been shipped, the customer is asked to contact Tugall so that a solution can be found.

Payments for orders placed on the Tugall Online Store can be made via Bank Transfer and ATM Reference.

Applicable law

These general terms and conditions of online sale may change without prior notice and should be consulted before placing any order.